General Terms and Conditions (GTC) PeachLift
GENERAL TERMS AND CONDITIONS (GTC) - PEACHLIFT
1. Scope
These terms and conditions apply to all orders placed through our PEACHLIFT online store. They regulate the contractual relationship between us and our customers resident in the UK and other EU countries.
2. Contracting party
The contract of sale is concluded with:
PEACHLIFT
E-mail: contact@peachlift.online
3. Delivery and shipping
Our products are shipped directly to our customers from our international warehouse in Asia.
This allows us to offer exclusive items at attractive prices, without intermediaries.
The average delivery time is four to twelve working days after dispatch.
Processing time (packaging and preparation) is usually one to three working days.
Delivery in the UK is free. International deliveries may vary depending on the destination.
4. Returning goods
You can cancel your order within 30 days of receiving the goods.
To request a return, send an e-mail with your order number to:
contact@peachlift.online
Alternatively, you can use our online cancellation form:
https://peachlift.online/pages/contact
Returned goods must reach us within fourteen days of the cancellation notice.
Return shipping costs are borne by the customer, unless the product is damaged or defective.
5. Refund
Upon receipt and inspection of the return, the full purchase price will be refunded using the same payment method as the purchase - within fourteen days of receipt of the goods.
6. Exclusion of the right of withdrawal
The right of withdrawal does not apply to:
Sealed hygiene products if the seal has been removed after delivery
Personalized or custom-made products
Used or damaged items
7. Customer service
If you have any questions or concerns, please contact us at:
📧 contact@peachlift.online
Mon-Sat, 9:00-18:00 (UK local time)
8. Changes to the Terms and Conditions
We reserve the right to change these terms and conditions at any time. Changes will only apply to future orders and will be updated on the website. Customers will be informed of any significant changes by e-mail.
9. Language and applicable law
The language of the contract is English.
The law of the United Kingdom applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.
The place of jurisdiction is, to the extent permitted by law, the registered office of the company.
10. PRODUCT CARE:
When you receive the product, check the ingredients on the packaging and if in doubt consult your doctor. If you experience any symptoms or allergies, stop using the product immediately.
Treatment results vary from person to person, some achieve results quickly others take months so be patient. If you have any questions, please contact us.